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Our Services

  • Server, Laptops & Desktop Hardware
  • LAN & WAN, Network Management and Communication Software
  • System Software, Database & Products
  • Web-Based Solutions
  • Security Solutions including Firewall
  • Messaging and Enterprise Faxing Solutions
  • Training and Consultancy Services
  • Maintenance of Hardware & Software
  • Structured Cabling Solutions
  • Facility Management Services & Outsourcing
  • Call Centre Solutions
  • Archiving and Document Management Solutions
  • Time and Attendance Management
  • Logistics & Distribution; Asset Tracking; RFID solutions
  • Access Control and Security Management
  • Warehouse Management, Stock/Inventory Control, Bar-coding Solutions
  • Archive/Cataloguing
  • Biometric - Finger Print & Iris Recognition
  • Queue Management Solutions
  • Banking Automation
  • Single Sign on
  • Telephone Systems
  • CCTV
  • Auto Payment KIOSKS

    ANNUAL MAINTENANCE CONTRACT:

    Having a large team of well-trained and Certified Engineers, and by virtue of being the Registered Members  of DELL, HP, INTEL,IBM, and MICROSOFT, we provide faster and quality services for Hardware Systems such as Servers, Desktops, Laptops, Storage solutions etc. This involves Onsite, Carry In as well as Telephonic Support Services during and after Warranty periods of these equipment.

    PRODUCTS….>SERVER, SYSTEMS and PERIPHERALS…

    HP SERVERS:

    HP ProLiant servers, the most widely used servers worldwide, demonstrate HP’s ongoing commitment to provide a complete server infrastructure that supports ones business objectives and growth. ProLiant servers’ extensive selection of management tools, storage and networking products, and services and support deliver a robust portfolio that—along with HP’s close collaboration with world-class independent software vendors (ISVs) and systems integrators (SIs)—enables one to build solutions to meet their unique and changing infrastructure requirements.

    HP’s practical approach to innovation in ProLiant servers helps one to simplify operations and get the most from IT resources, enabling one to focus on the areas that will heighten the competitive advantage. One can rely on the flexibility and innovation of HP ProLiant servers and infrastructure—and the expertise of HP and those with whom they collaborate—to build the right foundation and gives them an exceptional ownership experience.

    HP Integrity servers form the core of an IT consolidation ecosystem that delivers improved performance, reduced complexity, and lowered costs. Based on the Intel® Itanium® 2 processor, HP Integrity servers provide the simplicity, agility, and value that enable an Adaptive Enterprise, in which business and IT are synchronized so one can capitalize on change. 

    HP Integrity servers, based on industry standards, create a foundation for your consolidation projects through superior choice, focused innovation, and a world-class experience.
    HP STORAGE:

    For today’s enterprises, changing business and market conditions are forcing the integration of systems, applications and processes to increase operational efficiencies.

    At the same time, enterprises must hold the line on rising IT maintenance costs so they can devote more resources to business innovation. HP responds to these needs with IT consolidation solutions that enable your organization to simplify and optimize IT in a way that increases business value, reduces cost, and aligns business and IT to meet changing business requirements.

    With HP, you can reduce the complexity and costs of managing your IT environment via capabilities that enable you to manage your dynamic workloads across the enterprise. HP enables you to simplify the processes and technology you use to better manage the lifecycle of your end-user workplace.

    HP Storage Works ESL tape library, in combination with the EVA-based SAN, saves one to several hours each time one has to restore and retrieve archived information. 


    As organizations grow and change to meet business demands, so do their IT environments. For many organizations, this growth has resulted in a disparate array of systems and storage devices that are poorly utilized and costly to manage.

    Storage consolidation helps organizations centralize storage resources, standardize storage devices, and reduce direct-attached storage (DAS). Through these efforts, organizations can eliminate over provisioned or underutilized silos of technology and can pool and provision shared storage resources in a way that allows them to be allocated as and when they are needed.

    HP offers integrated storage consolidation solutions with technologies, services, and methodologies that help organizations standardize and simplify their storage environments

    SYMANTEC BACKUP EXEC SUITE:

    Symantec Backup Exec™ 10d for Windows Servers is the industry leading Windows data protection solution designed for disk, providing comprehensive, cost-effective, and certified backup and recovery—including true continuous data protection. Centralized administration provides scalable management of distributed backup and remote servers. High performance agents and options provide fast, flexible, and granular protection of servers. 

    Some of the key features and benefits are: 
    - Continuous Data Protection. 
    - Industry's First Web-based File Retrieval. 
    - Complete Disk-to-Disk-to-Tape Protection in one solution. 


    Symantec Backup Exec System Recovery Server Edition combines the speed and reliability of disk-based, bare-metal Windows system recovery with dissimilar hardware restoration and lights-out operation. IT administrators can minimize downtime for critical IT services by rapidly recovering entire systems to dissimilar hardware platforms or virtual environments. Unattended servers can be restored remotely from a Windows desktop, laptop or Pocket PC. 

    Some of the key features and benefits are: 
    - Easily perform dissimilar hardware restorations. 
    - Restore systems to virtual environments. 
    - Complete system restorations in remote, unattended locations. 
    - Create real-time, while-you-work recovery points. 

    Network Systems

    We provide complete network system solutions to establish and upgrade an IT infrastructure. Network systems can be further integrated with various communication systems and applications.

    LAN:

    Local Area Network solutions comprise of High Speed Switching solutions. These solutions provide Higher Performance, Redundancy and Scalability from Edge to Distribution to Core layers. With Desktops connectivity options from 10/100 Mbps to 10/100/1000 Mbps and Core/Distribution connectivity options from 1 Gbps to 10 Gbps, these switching solutions provide complete solutions from Small office to Campus wide Networks. Physical connectivity can be achieved with the help of UTP, STP as well as SM/MM Fiber Optic cables.

    Further, with the capability of Multiple VLANs & Inter VLAN routing features, logical, functional as well as physical separate subnets can be accomplished with greater flexibility and performance by reducing collisions. Static and Dynamic routing protocols including RIP, OSPF, IGRP/EIGRP, BGP provide interconnectivity to internal as well as external diversified networking environments.

    WAN:

    Wide Area Networks enable Data/Voice/Video communications between different offices of an enterprise OR between different enterprises. WAN solutions include High Performance Multiservice routers which provide connectivity through different types of media including Leased Circuits, Frame Relay, ATM, MPLS, ISDN BRI/PRI, xDSL and Dialup PSTN links.

    These solutions provide Higher Performance, Redundancy and Scalability as well as enhanced features such as Voice & video communications, End to End Encryption and Quality of service for expected traffic patterns. Static and Dynamic routing protocols including RIP, OSPF, IGRP/EIGRP, BGP provide interconnectivity to internal as well as external diversified networking environments.

    Wireless LAN:

    Wireless LAN solutions comprise of Wireless connectivity within offices, Lobbies as well as across campuses. With the Enhanced features such as Wireless Security, Redundancy as well as Intrusion Prevention, Wireless solutions provide greater level of Performance, Scalability and Data protection.

    Standard Wireless solutions include Wireless Access Points and Bridges which provide shared Wireless connectivity from 11 Mbps to 108 Mbps. For critical situations, additional functionality including Scalability, Security & Management can be provided with the help of Wireless LAN Controllers, Wireless Control System Software as well as Wireless Location Appliances.

    Virtual Private Networks:

    Virtual Private Networks (VPNs) provide economical and flexible connectivity options around any corner of the world. By utilizing VPN technologies and Internet, end to end connectivity between an individual PC/Laptop OR Huge sites with multiple networks can be achieved to the Central Site as well as other sites around the world. The Encryption standards such as SSL, DES, 3DES & AES provide a good level of Security while communication through VPN Tunnels through Internet.

    In order to achieve such VPN connectivity, various connectivity equipments including Routers, Firewall/VPN gateways, VPN Concentrators, SSL Appliances etc can be utilized based on number of Users/sites as well as Media of connection.

    Perimeter Security

    Ensure that the people are accessing your network's resources. Secure your network perimeter and information resources with our market-leading perimeter security solutions. It detects and thwarts attacks to make sure the wrong people can't get entry.

    With constantly changing threats and new security challenges emerging daily, you require a solution that can keep your corporate networks safe. Faced with an increasing number of security threats, but with limited resources to address them, you require a simple, all-in-one security solution that provides the highest levels of security.

     partners with Fortinet to offer an array of multi-threat security solutions that help businesses of all sizes meet their security challenges and enable a safe and clean communications environment.

    Using Fortinet's ASIC innovation and performance acceleration capabilities, Fort iGATE systems detect and eliminate the most damaging, content-based threats from email and Web traffic such as viruses, worms, intrusions, inappropriate Web content and more in real time - without degrading network performance. Fort iGATE systems integrate the industry's broadest suite of security protections - including firewall, VPN, antivirus, intrusion prevention (IPS), Web filtering, antispam, antispyware, and traffic shaping - that can be deployed individually or combined for a comprehensive unified threat management solution.

    Messaging Infrastructure

    Messaging infrastructure solutions comprise of Email Servers and different ways offered by these solutions for users to access their mails. Nowadays users need to access their mails when in office, when outside as well as when in Cafes or Airport lounges etc. These requirements have made Messaging solutions vendors develop their products offering Email access to users from traditional Email clients, Web Interface, through VPN as well as through mobile phones.

    The Messaging solutions are available on both MS Windows & Linux based servers. They offer the facilities to keep the User Emails on Servers or download / cache to their Desktops / Laptops for offline access. They enable users to communicate internally within the organization as well as across the globe through internet using various Email clients and protocols such as MAPI, POP3. SMTP, RPC & HTTP / HTTPS. Other value added features provided by these solutions apart from Emails include using & sharing Calendars, managing their contacts & tasks, arranging meetings, reminders, etc.

    Support is based on Three Simple Principles:
    Team Work
    we’ve hired the best so you don't have to.
    Our extreme support team is staffed around the clock to quickly and efficiently solve your problems. We have developed a thorough selection, training and continual real-time monitoring processes to ensure your issues are solved in a timely manner. This is done through diligent collaboration between our operations group, contact center leadership and customer service agents.
    Deep Knowledge 
    Knowledge is the key.
    Unsurpassed knowledge and understanding of the web hosting and Internet services industry differentiates us from the competition. Our agents receive the most comprehensive dynamic training in the industry. Our agents take pride in their knowledge and in helping you succeed.
    Action 
    We have the need for speed.
    When you call WITS, we're there, ready to take action. WITS support center agents are available to answer your call 24 hours a day, 365 days a year (even during peak call times). We'll respond to your email inquiries within 12 hours, and often faster. Whenever necessary, we escalate issues within our team of administrators, developers and executive management to find you a solution as quickly as possible.

    Facility Management (FM) Services

    It’s a known fact worldwide that the success of all businesses small or big depends on how well the organization implements IT to run their businesses & serve their customers.
    offer Facilities management services for organizations who need more than regular AMCs for their computers & networks. Firstly we understand your business & fine tune your IT infrastructure according to your business needs. Next we place a highly trained & experienced IT person onsite to take care of your organization’s IT infrastructure daily. This not only gives your business the expertise of a trained IT professional & also relieves you of employing, training or maintaining your own IT managers – thereby giving you huge costs savings & great advantages.

  • Advantages of FM services for customers
  • Immediate solution for all problems
  • In-house technical help for IT upgrades etc
  • Optimization of existing IT infrastructure hence better output from existing infrastructure.
  • Reduced downtime
  • Improved productivity
  • Centralized IT support.
  • Since follow up with IT vendors will be done by this engineer, senior officials at customers site can concentrate on other more critical work In full time FM services we place a full time well qualified engineer i.e. from 8.00 a.m. to 6.00 p.m at the customer’s site.
    In part time services we depute an engineer either six days half days or three full days a week as desired by the customer. We also customize FM services according to customer requirements for e.g. once a week or twice a week full day or half day as required.
    Our FM services ranges from as low as RO -200 /- a month.
    Brief Scope of Facilities management services by the FM engineer
  • Maintenance, administration, operation of the entire network. Regular Disk space utilization & management of desktops/servers.
  • Management of all network devices incl. Switches, routers, hubs.
  • Regularly update patches/drivers/ support packs as & when required
  • Installation of new software’s/utilities as required.
  • Coordinate with hardware vendors for hardware under warranty/amc.
  • Take regular back-ups.
  • Asset management
  • Provide central helpdesk for all users.
  • Apart from looking into various problems he will also play a leading role in your IT team giving directions on various optimization solutions & better utilization of your existing IT infrastructure.
    In case of his absenteeism, we send a replacement engineer to take care of the setup.
    If you feel the need of Facilities management services for your business, then contact Admin – Director (operations) at info@windowsitoman.com or call at +968-24833444.

    In case of his absenteeism, we send a replacement engineer to take care of the setup.   
    If you feel the need of Facilities management services for your business, then contact Admin – Director (operations) at info@windowsitoman.com or call at +968-24833444.
  
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